Terms & Conditions

Payment

To confirm your booking, the applicable fee must be paid in full at the time of booking. If payment is not received, your place will not be guaranteed or reserved, and we may assume you wish to cancel the booking. Unless another agreement is made, all arrangements will be terminated.

Cancellation Fees
  • More than 21 days before the tour date: 100% refund.
  • 21 – 14 days before the tour date: 50% refund.
  • 14 days or less before the tour date: No refund.
    Be in Japan is not responsible for cancellation conditions or fees imposed by third-party tour agencies or companies through which services are booked.
Limitation Of Liability

Be in Japan and its employees provide services and are not liable for theft, bodily harm, or delays caused by events beyond our control, including but not limited to natural disasters, strikes, pandemics, or government restrictions. Participants agree to have appropriate insurance coverage and release Be in Japan from liability for direct or indirect economic or personal loss.

Changes to itinerary

Be in Japan reserves the right to modify or cancel the itinerary due to unforeseen circumstances, including weather, road conditions, or events beyond our control. Any significant changes will be communicated as soon as possible.

Additional Costs

Participants are responsible for additional expenses not explicitly included in the service, such as entrance fees, food and drink, or transportation outside of the agreed itinerary.

Travel Insurance

Travel insurance is highly recommended for all participants. It should cover personal injury, illness, loss of property, and cancellations. Be in Japan is not responsible for any financial loss, including trip interruptions or unforeseen expenses.

Health and Safety

Participants must assess their own health and fitness prior to booking. By booking, participants confirm they are fit to join the service. Be In Japan expects participants to follow all safety instructions provided during the tour.

Child Policy

Children are very welcome on select tours. Please check specific age requirements before booking. All children must be supervised by a parent or guardian at all times. Pricing may vary depending on the child’s age.

Force Majeure

Be in Japan shall not be held liable for delays, cancellations, or inability to deliver services due to events beyond our control, such as acts of God, natural disasters, government restrictions, or other force majeure events.

Weather Conditions:

Tours proceed regardless of weather conditions. If Be in Japan deems it necessary to cancel a service due to severe weather, participants will receive a refund.

Physical Requirements:

Our services often include walking. Be in Japan reserves the right to terminate services without refund if participants are unfit for the activity or disrupt the experience for others. 
For a more personalised service or pace, please consider booking a private tour.

Damages and Legal Liability

Participants are responsible for any damages caused during the tour and must cover associated costs immediately. Participants are also liable for any claims made against Be in Japan as a result of their actions.

Termination Of Agreement

Be in Japan reserves the right to expel any participant or terminate agreements if the participant violates local laws, acts belligerently, endangers others, or behaves in a manner detrimental to Be in Japan’s reputation or the experience of others.

Acknowledgement and Agreement

By booking, participants acknowledge that they have read, understood, and agree to these terms and conditions.

join our mailing list!

Get the scoop on what’s happening in Japan, exclusive events, and secret spots you won’t find in any guidebook.